Support

AyitiHouse Support

Need help with AyitiHouse? Use this page for account, safety, billing, app, media, and privacy support. We review support requests as quickly as possible.

Last updated: June 5, 2026

Contact Support

Email us at support@ayitihouse.com. Include your username, device type, app version if available, and a short description of the issue.

For urgent safety issues, include “Urgent Safety” in the email subject so we can prioritize review.

Expected response time

We aim to respond to most support requests within 1–3 business days. Safety, billing, and account access requests may be prioritized.

What We Can Help With

Account and login help

Help with signing in, email verification, profile updates, account deactivation, or suspicious account activity.

Billing and subscriptions

Questions about Premium, Creator upgrades, gifts, coins, PayPal payments, App Store purchases, Google Play purchases, refunds, or cancellation.

Safety and reports

Report harassment, spam, impersonation, scams, unsafe content, or other Community Guidelines violations.

App and media issues

Help with iOS, Android, uploads, photos, videos, communities, comments, notifications, or performance.

Billing and App Store Purchases

If you purchased through Apple App Store or Google Play, subscription management and some refunds may need to be handled inside your Apple ID or Google Play account. We can still help you understand the issue and point you to the right place.

For PayPal or web payments, contact support with the email used for purchase and the transaction date.

Privacy, Legal, and Safety Contacts

Privacy requests: privacy@ayitihouse.com
Legal requests: legal@ayitihouse.com
General support: support@ayitihouse.com