Support

AyitiHouse Support

Need help with AyitiHouse? Use this page for account, safety, Creator access, app, media, and privacy support. We review support requests as quickly as possible.

Last updated: June 5, 2026

Contact Support

Email us at support@ayitihouse.com. Include your username, device type, app version if available, and a short description of the issue.

For urgent safety issues, include “Urgent Safety” in the email subject so we can prioritize review.

Expected response time

We aim to respond to most support requests within 1–3 business days. Safety, billing, and account access requests may be prioritized.

What We Can Help With

Account and login help

Help with signing in, email verification, profile updates, account deactivation, or suspicious account activity.

Creator access and past purchases

Questions about Creator approval, gifts, coins, historical payments, App Store purchases, Google Play purchases, or refunds. Standard member access is free.

Safety and reports

Report harassment, spam, impersonation, scams, unsafe content, or other Community Guidelines violations.

App and media issues

Help with iOS, Android, uploads, photos, videos, communities, comments, notifications, or performance.

Free Access and Historical Purchases

Standard AyitiHouse member access is free. You do not need to purchase Premium or pay a membership fee to use member features.

For help with a historical App Store, Google Play, PayPal, or web payment, contact support with the email used for purchase and the transaction date.

Privacy, Legal, and Safety Contacts

Privacy requests: privacy@ayitihouse.com
Legal requests: legal@ayitihouse.com
General support: support@ayitihouse.com