Privacy

AyitiHouse Privacy Policy

This policy explains what AyitiHouse collects, how we use it, how we protect it, and how members can contact us about privacy, safety, or account requests.

Last updated: June 5, 2026

1. Who We Are

AyitiHouse is a social platform for Haitians and friends of Haiti to connect through public posts, city communities, media, events, creator tools, and private messaging.

This Privacy Policy applies to AyitiHouse on the web, iOS, Android, and any related services that link to this page.

2. Information We Collect

We collect information needed to operate AyitiHouse and keep the platform safe.

Account information such as name, username, email address, encrypted authentication identifiers, profile photo, city, country, bio, occupation, and interests
User content such as posts, comments, reactions, media uploads, profile updates, community activity, events, reports, and direct messages
Subscription and payment records such as product purchased, payment provider, transaction identifiers, payment status, renewal status, and purchase date
Technical information such as device type, browser, operating system, IP address, app version, log data, and security events
Support information you send us, including screenshots, messages, and contact details

3. How We Use Information

Create and maintain user accounts
Show public posts, profiles, comments, media, and communities
Provide private messaging and notification features
Process subscriptions, creator features, gifts, and other purchases through payment providers
Moderate content, investigate reports, prevent fraud, and protect users
Provide customer support and respond to legal or safety requests
Improve performance, reliability, accessibility, and user experience

4. Public Content and Visibility

Some parts of AyitiHouse are public or visible to other members, including profile details, public posts, comments, reactions, community participation, and media that you choose to share publicly.

Do not post private or sensitive information that you do not want others to see.

5. Private Messages

Direct messages are designed for user-to-user communication. AyitiHouse does not sell private messages. We may access or review message data only when needed to provide the service, investigate reports, enforce rules, prevent abuse, protect safety, or comply with law.

6. Payments and Subscriptions

Payments may be processed by third-party providers such as PayPal, Stripe, Apple, or Google depending on the platform and purchase flow. AyitiHouse does not store full credit card numbers.

Payment providers may process your information under their own privacy policies.

7. Service Providers

We may share limited information with providers who help us operate AyitiHouse, including hosting, database, authentication, storage, payments, analytics, email, abuse prevention, and customer support providers. These providers are only permitted to use information to provide services to AyitiHouse.

8. Legal, Safety, and Compliance

We may disclose information if required by law, court order, valid legal process, safety emergency, fraud investigation, or to enforce our Terms of Service and Community Guidelines.

9. Data Retention

We retain information for as long as needed to provide AyitiHouse, comply with legal obligations, resolve disputes, prevent fraud, maintain security, and enforce platform rules.

Some information may remain in backups, logs, payment records, or moderation records for a limited period after account changes.

10. Account Deactivation and Data Requests

Users may deactivate their account where the product supports it. Deactivation is reversible and preserves account records and subscription status unless another legal process requires otherwise.

You may contact us to request access, correction, export, deletion, or restriction of personal information where applicable law gives you those rights.

Privacy requests may be sent to privacy@ayitihouse.com.

11. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No internet service is 100% secure, so users should protect their login credentials and report suspicious activity.

12. Children

AyitiHouse is not intended for children under 13. Users must meet the minimum age required by their jurisdiction and by our Terms of Service. If we learn that a child has provided personal information without proper consent, we may remove the information and restrict the account.

13. International Users

AyitiHouse serves users globally. Your information may be processed and stored in countries other than where you live. By using AyitiHouse, you understand that your information may be transferred as needed to operate the service.

14. Cookies, Local Storage, and Analytics

We may use cookies, local storage, device storage, and analytics tools to support authentication, preferences, security, app performance, and product improvement.

15. Contact

For privacy questions or requests, contact: